Contact Center Services
Contact
Center
Multi-Channel Customer Care
Appointment Setting
Helpdesk and Tech Support
Social Media Management
Text Message Customer Service
Sales &
Lead Generation
Inbound/Outbound B2B and B2C
Inside Sales, order filling and processing
Lead Generation, targeting and ranking
Cross-sell and Up-sell programs
Customer
Acquisition
Acquisition Strategy Planning
Multi-Channel/Multi-Tiered Campaign Management
Customer Acquisition and Account Setup
Customer
Retention
Customer Nurturing
Customer Engagement, Sales, Service, Tech Support
Order Processing for Product and POS
Customer
Support
Inbound/Outbound voice follow up
Email Management and Support
Social Media Response Management
Chat Support
Back office
Survey /
Market Research
Political Surveys, Patch Programs
Targeted Market research