Melissa has worked at PIC in most job categories and brings a wealth of knowledge to her job.  She is responsible for all Inbound Campaigns, and has mastered the art of blending omni-channel applications for the benefit of our clients.  She has seen our Customer Care Center grow from Inbound Calls to emails, chats, bots and texting.  Next up for Melissa will be the introduction of our new platform that will interact with 25 social media outlets.  Melissa attended Dixie State University, Utah and is an avid camper and nature photographer.