Fundraising >

  • Multi-Channel Customer Care

  • Appointment Setting

  • Helpdesk and Tech Support

  • Social Media Management

  • Text Message Customer Service

Donor Care >
Centers

  • Inbound/Outbound B2B and B2C

  • Inside Sales, order filling and processing

  • Lead Generation, targeting and ranking

  • Cross-sell and Up-sell programs

Creative >
Services

  • Acquisition Strategy Planning

  • Multi-Channel/Multi-Tiered Campaign Management

  • Customer Acquisition and Account Setup

Fulfillment >

  • Customer Nurturing

  • Customer Engagement, Sales, Service, Tech Support

  • Order Processing for Product and POS

Association >
Services

  • Inbound/Outbound voice follow up

  • Email Management and Support

  • Social Media Response Management

  • Chat Support

  • Back office

Reporting >

  • Political Surveys, Patch Programs

  • Targeted Market research

Surveys >

  • Customer Nurturing

  • Customer Engagement, Sales, Service, Tech Support

  • Order Processing for Product and POS

Start putting SIGNIA’s proven Contact Center Services to work for you!

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