Fundraising >
-
Multi-Channel Customer Care
-
Appointment Setting
-
Helpdesk and Tech Support
-
Social Media Management
-
Text Message Customer Service
Donor Care >
Centers
-
Inbound/Outbound B2B and B2C
-
Inside Sales, order filling and processing
-
Lead Generation, targeting and ranking
-
Cross-sell and Up-sell programs
Creative >
Services
-
Acquisition Strategy Planning
-
Multi-Channel/Multi-Tiered Campaign Management
-
Customer Acquisition and Account Setup
Fulfillment >
-
Customer Nurturing
-
Customer Engagement, Sales, Service, Tech Support
-
Order Processing for Product and POS
Association >
Services
-
Inbound/Outbound voice follow up
-
Email Management and Support
-
Social Media Response Management
-
Chat Support
-
Back office
Surveys >
-
Customer Nurturing
-
Customer Engagement, Sales, Service, Tech Support
-
Order Processing for Product and POS
